[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Sony portable hard drive

Address:Panchmahal, Gujarat, 389350
Website:bigbazaardirect.com

I ordered a portable hard drive through the online portal of big bazaar in november 2016. But somehow the product was not delivered to me.in december they terminated their online business. After several rounds of email they accepted that the product was not delivered to me.. And it took me another two months to prove that the amount has not been credited to my account. Finally in march i received a mail stating that the amount would be credited to my account in 10 days. But still i have not received the amount.. Moreover their customer care numbers and mail id's have stopped working. All my mails and calls are going unanswered... Such type of behavior is not expected from a big and reputed brand like future group. I can provide all the emails for any further process if required.
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Jul 29, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Ankit,

We sincerely apologize for the experience you had to go through.

Please share your contact details at [protected]@futuregroup.in so that I can take it up with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

Hi Team

Request your team to stop sending messages to my number - [protected]

Regards

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information