[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — staff behaviour

Address:

Hyderabad, Andhra Pradesh, 500098

I am sushilkumar, Branch manager SBI Hyderabad.
Today i visited to big bazaar uppal for purchase of a bag on the way to office, on seeing home delivary option i went to Customer service desk for enquiry.
I was attended by Mr.Basha id no 371806, he said it will be delivered.
After purchasing and while handing over to staff they rejected to take oil packets and took other items for home delivary.
I asked Mr.Pasha that you did not said that time about restrictions on items and after purchase its unprofessional to decline delivary i said, as i was on the way to office.
But it was absolute rude manner he behaved.
I hope you give importance to my feedback and take appropriate action as it was waste of time and energy by argument.
Mr.Basha was so adamant, he said you have to listen to announcements, i do not understand why they are sitting under a board customer care and busy in chatting with co staff rather than having an chat with customers.
Mighty empires have fallen out of ignorance, i hope you will give due respect to the trouble i faced today.
Regards
Sushilkumar