[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — very poor service by big bazaar z square mall kanpur branch

Address:

Zquare mall kanpur, Kanpur, Uttar Pradesh, 208001

I have been a regular customer of big bazaar. Today when i visited z square big bazaar branch, the staff available at food items are not at all bothering about the customers. After waiting at process food counter i have called one staff to know the option of onion paste. When i called that person, he has told some other person to attend me. Even after waiting nearly 20minutrs, nobody was turned up. Then i went that side and observed, simply those 4 staff members were chatting with each other. When i asked why nobody was turned up, one guy was laughing who was asked to attend me by some other employee.
When i complained to the section team leader (Mr. Kuldeep) at the section, he has also not taken the issue seriously. I asked onion paste and his says, i am the future manager in this section so its not my work after that he has told some other person to find the onion paste after that 10 second his answer is 'no'.
Every month nearly rs.[protected], i purchase from this shop. Today i visited the said branch with an intention to purchase american tourist trollys. With this bad experience, simple i came back to my home without purchasing.
If this type of staff working and behaves in such a way, the business will definitely be in decreasing stage.
With this experience, i have decided not to visit any of the big bazaar branches.
I can visit other shops where i can get good response even though the prices are high.
The above incident happened yesterday[protected] at 9.00p. M in your z square mall big bazaar branch in kanpur city.
Bye,
Ashcharya kumar srivastava.
Mobile - [protected]