Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — water heater replace

trivedi hemali

from Mumbai, Maharashtra

Address:	401208
Website:	www.fbbonline.in

Dear sir,
maine pehale bhi complain kiya tha..15/12/2017 ko koryo water heater liya tha..repairing ka baat chaluy tha..

pic waha submit bhi kiya tha, , aaaj after 7th months koi replay nahi hai, , , third class service hai wah ka executive koi baat nahi karta ...cleaner wah ki quation answer karti hai ...aaaj bhi visti kiya jab samne se call kiya repalce k liye aajao ...to koi resposibal person nahi waha 45mints waha kahde rahe but no proper sevice at all...worst service hai aap logo ka

after 7th month bolte hai refund lo ya upper ka payments karo...

please sir help me out of this sutioation, , , , , ,

i m totally helpless n disappointed for your big showroom n so cold executive..

aap log waha surprise visit karo to pata chalega sab tv dekhne main busy hote hai ...

claners answer karti hai sab ko...maine mera bill aur replace bill rakha hai

+2 photos

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Aug 23, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Hemali,

We're sorry for the bad service experience you had.

I have escalated this issue to the concerned team and assure you that they will get in touch with you at the earliest.

Please write to us at [protected]@futuregroup.in with your reference Id: 17646 for future correspondence.

Regards,
Priya
Future Group