Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar — Ponds tan removal face wash

AjayIAS

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110086

I have purchesed ponds tan removal face wash on[protected] at big bazar outlet, sector 3, rohini delhi. I was over chareged for the cosmetic product ponds face wash (Print rate on article is rs 99 and billing rate is rs 110). He also used abusing language and misbehaved with me in big bazar primises (Sector 3) rohini.
He said that get out from here and do what you can.
I would like to draw your kind attention towards this problem. I also want to inform you (Consumer forum) about this and kindly take an effective step to resolve this problem.

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Aug 7, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

I am Priya from Future Group.
We’re really sorry for the displeasure you’ve faced, and we’ll do everything we can to sort out the issue over the next few days. Please help us initiate the process by providing your details(contact number, invoice number, store address) at [protected]@futuregroup.in, and be assured our team will fix the problem promptly.

Regards,
Priya