Big Bazaar — Unprofessional Staff

Address:New Delhi, Delhi

Dear Sir/Madam, Today i went to one of your outlet which is located in v3s mall Laxminagar, and i purchase some items.Unfortunatly i was select a wrong billing counter because there was an unprofessional staff (Mr.Manish Visht) handle the counter.he was suppose to give me Rs.114 balance and given me Rs.110/- and 4 candy's.I request him i don't want candy and arrange me the change.But he was not ready for the same he told me he is not carrying the change.when i ask his name HE PICKUP HIS IDENTITY CARD AND SHOWN TO ME VERY ROUDLY THEN HE TOLD ME THIS IS MY NAME YOU GO AND COMPLAINT TO ANYWERE.I was shocked about his attitude and i realise if a customer written any complaint management never taken action against that.otherwise a cashier never behave like this to a customer.am a regular user of same out let from the begining. i never face this kind of problem ever.all staffs are very friendly except him. I hope every customers are valuable for your business.please give training and regular briefing to such unprofessional staff.That will increase your value. MY INV NO.001O276 19/06/2014 19:28 PM Regards Sreekumar
Was this information helpful?
No (0)
Yes (0)
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr.Sreekumar,

We thank you for your patronage with Big Bazaar. We shall definitely look into the matter at the earliest and have our service meet your satisfaction. Write to us with your contact details at [protected]@futregroup.in so that we can take it up with the concerned team.

Regards,
Priya
Future Group

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information