[Resolved]  Big Bazzar — Faulty Earphone

Address:

Mumbai City, Maharashtra

On the 1st June there was a offer if a individual buy a apparels of more than 1499 and bring a copy collage id he/ she will get 10% off and earphone is free worth re's 499 mentioned in big bazaar outlet I had buy 1pant and 4 and 4 shirt total cost was almost 2000 then they said they don't have a earphone with them right now kindly wait for few days we will contact you once we have in stock said by them I dint got a call for almost one week then I personally visited to their outlet on 9 the of June they said bring Ur collage id first but I have already submitted the id to them on the 1st of June which they lost and asked for another copy they asked me to come again nod told me to bring the id of any person I brought the id of my cousin then they told me to bring my own id then after a long argument they got agree after I called my brother to come personally again in the outlet they confirmed with him that he is my cousin or not which is not mentioned in the terms and condition aftr that they asked me to pay 500 rs for earphone which was free on the product which I buy ed on 1 June 2014 which was free of cost again the earphone I got was faulty I asked for replaced and refund of 500 which I got when I visited for the replacement aging the same issue they earphone is not working I have used only for 24 hrs they had done froud wid me i had a word wid MS poonam ([protected]) i informed her about the status of earphone she told me to do whatever u want to do we don't care I informed then I will visit to consumer court they said she(poonam) said she don't care and hang up my pun I requested to do the needful even if did not get the earphone I am fine with that but these should not happen with any cast here after so take some action on these thanks nod regards, Gaurav Pandey [protected]