Big Laundry Services Pvt Ltd — very poor customer support

1 Review
 gopalvt on Mar 9, 2018
Based on a full page ad in the english national daily, we subscribed for services from big laundry services pvt ltd on 4th march for drycleaning of 40 clothes at a cost of inr 3540. The order ref. No. Is 52538. It was committed to us that their service agent will come and pick the clothes on the 5th march. Repeated followups (Almost 25 - 30 calls) on 5th, 6th and 7th march has provided no results. I have also tried to reach the butterfly group corporate office in chennai to speak to somebody senior however no one would come on the telephone line to hear the complaint. We would want the company to refund the full amount immediately and also would like to get an apology from them for this very shoddy service. Hope no other consumer has to bear this in the future
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Big Laundry Services Pvt Ltd - very poor customer support

    Contact Information

    Company:Big Laundry Services Pvt Ltd
    Add Company Information