[Resolved]  Bigbasket.com — they haven't refunded my amount fully

They haven't refunded my entire amount and they aren't willing to refund it back to my bank either. My money is stuck with them and they keep taking money off of my wallet without reasons. I had placed an order. They canceled it. They should've refunded 911 rupees entire amount. Instead they took 184 rupees out of my wallet without reasons.

My order no is :dear customer,

We regret that, due to unforeseen circumstances your order # dx-mco[protected] scheduled for delivery in wed 22nd april is cancelled. Rs.911.0 is credited to your bb wallet. However, we will debit your wallet and initiate a refund to your source account shortly.

Thank you,
Bigbasket.com