[Resolved]  Bigbasket.com — abrupt cancellation of my order

Address:Kanpur, Uttar Pradesh
Website:bigbasket.com

Thi is to bring to your notice that my order no - mlkfo[protected] was cancelled abruptly today at 10:26 pm without any vaild reason.

I was getting msgs whole day that it will be delivered by eod, but at the end it got cancelled.

It was supposed to ne delivered on 25 june 2018 but was not delivered.

Timely delivery has been bigbasket's usp and i am not at happy with its services.
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Aug 26, 2018
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2018
BigBasket.com Customer Care's response
We regret for the inconvenience, our team tried reaching you to address the issue but there is no response. However we regret to inform you that as per the update from our team. We will not be able to deliver the order as we do not have service at your address. We have already shared the feedback to our team to extend the services.
Complaint comments 

Comments

The money was not refunded. Bigbasket Lucknow team are fraudsters. Stern action should be taken against them

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