[Resolved] Bigbasket.com — bad service and money got stuck in wallet

Sush Aroma

from Patiala, Punjab

Address:	110059
Website:	Bigbasket.com

This the wrost services i have seen in industry, they cancelled the order without informing and return back the money to wallet and when i called they told me that money will refund me in 7-9 working days. My question if i order something more value like[protected], so i have to wait till the money comes, and i can't use it open market. I am going to cunsumer court for my loss!

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Aug 26, 2018

Complaint marked as Resolved

BigBasket.com customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2018

BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.

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Comments

harsha SM

from Korampallam, Tamil Nadu

Big basket has to make a refund for the order which got canceled. No response for the email send . Contacted the people Aanand and Selva for department worst response from them.