Bigbasket.com — big basket took excess amount from my card, not returning to my same card

Address:Chennai, Tamil Nadu, 600073
Website:big basket

Regading order number dx-mcvo[protected]

For this above item, your big basket person two time swiped my card and deducted the amount two times for the single invoice. The amount deducted was

17 june, 8:44 am, rupees 2135
17 june 8:46 am, rupees 1996

Big basket had promised to return the amount by one hour, 24 hours gone, so far the deducted amount is not credited back.

Please return amount to the card asap. It is pathetic to regular follow up.
Big basket returned the amount to big basket wallet, i am not an frequent buyer, company forced me to buy their product alone instead of returned to the my card.
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BigBasket.com customer support has been notified about the posted complaint.
Jun 25, 2018
Updated by Sen1953
The issue has been resolved. Big basked called me and have solved the issue. Thank you big basket.
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