[Resolved] Bigbasket.com — bigbasket delivered poor quality products and wrongly calculated bill to us | |||||
(Order no[protected] was initially placed for amount 1118 But we found that 1) dosa batter worth 59/- And atta worth 259/- were not delivered.. But delivery boy gave us order totalled amount as 1061/- 1118 minus (259+59)= should be around 700 but the cheat bigbasket was asking us to pay a much higher amount of 1061/- This is fraud/cheating and discrepancy of 261/- rupees And it is highly shameful that bigbasket is doing these miscalculations with its extremely old and loyal customers; So we asked delivery boy who was representative of cheat bigbasket organisation, to get out and cancel the order 2) order no 48948725/- Ice cream was molten and not chilled and milk was leaking from boxes.. Looking at bxtremely pathetic quality of ice cream, we cancelled the order Bigbasket should be ashamed of this embarrassment to customer who has purchased more than 200 orders.. I will like to give message to my friends and family that bigbasket has become pathetic with its quality... Products are bad, many products given to us recently are expired, the calculations are wrong and they harass and embarrass customers; every-time. Was this information helpful? | |||||
Jul 23, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 BigBasket.com Customer Care's response We tried reaching you, but there was no response. Please share us alternate number or convenient time.
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