[Resolved]  Bigbasket.com — cancelled the whole order after the delivery hour

My entire order was not delivered till 10:30 in the night, and was cancelled at that time. The next day i had called them several times (Between 8 a. M till 10:30 a. M). I requested them to arrange for the delivery as soon as possible. But they said they can deliver only after two day. They had not arranged any immediate slots, rather they were giving me a slot after two days!. As i had paid in advance all my money is with them.
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Apr 25, 2020
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
BigBasket.com Customer Care's response
We are sorry that you feel this way, Definitely not the kind of service we want our customer to have with us. We request you to share us the registered contact number. Our team will have this addressed at the earliest.
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