[Resolved] Bigbasket.com — delivery and attitude of customer care | |
I made an order with bigbasket, worth 800 rs the delivery slot was changed continuosuly without checking with me to 7.30 to 10.30pm.. the delivery boy never turned up when i contacted them their response was sorry our records say it is complete. When i told there was nothing delivered, their response was respective team will get back to me. It has been more than 15 days, i am still waiting for that team's call. I placed an order yesterday again the same repeats.. i dont even understand why they have customer care..they give irrelevant responses when you keep asking them they just cut the call or switch off the chat.. Was this information helpful? | |
Sep 28, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Aug 26, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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