[Resolved]  Bigbasket.com — delivery didn't happen, no updates too

Address:	Pune, Maharashtra, 411021
Website:	Bigbasket.com

Order mpvo[protected]

Message for bigbasket-

I am sorry to give you pathetic feedback on your delivery service. No one bothered to call me to inform on delayed delivery. I had to call myself to your store to check on the same. It was asked to wait 10 more minutes till 10.10 pm, i waited till 10.20 pm. No one called. When called to recheck, your lines are open till 10pm.. Woow.. What to say?

You didnt inform proactively nor support reactively, do you want me to wait for delivery boy whole night? Just pathetic experience.

On top of that, your chat support agents are really height. It asks to wait for agent to assign... But didn't assign agent for 30 mins... Hats off to chat bot, 10 stars to it.

If you can't deliver, then why do you keep 7.30 to 10 slots and keep customers awake?

I need to discuss this matter and expect a call back from you.