Bigbasket.com — delivery slot

I had ordered a few items with delivery slot given as 12-4 pm on 23rd June.
But I received a mail that the delivery slot is changed to 7:30 pm to 10 pm as the security did not allow them inside. This could have been easily resolved with a call as I could have collected at the gate. But I did not receive a call.

I would appreciate the items being delivered in the original slot.
The order number #BBO[protected]
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Three time I ordered vegetables like onion &mosambi, these ITEM not eatable stage &old stock, I am unhappy, I suggest to customers don't buy vegetables in big basket

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