[Resolved]  Bigbasket.com — double payment taken by bigbasket - order number a-mnoo[protected]

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	www.bigbasket.com

Dear big basket team,

This is regarding my order number a-mnoo[protected] of inr 200/-.

I made the payment via my sodexo card of inr 200/-. Please find enclosed confirmation of the same. Also, in your application, it's reflecting that payment was made by food coupon.

In spite of making at least 6-7 calls to the call centre, money paid was not showing to the delivery boy.

So, i had to pay inr 200/- cash to the delivery boy also.

Big basket has collected double payment from me. Such kind of bad service and inconvenience is highly deteriorating to brand image of big basket.

I am a regular customer of big basket. Such kind of double payment taken just takes away the trust on your brand.

Kindly refund the extra payment inr 200/- taken by me in my big basket account.

I will look forward to your quick action on the same.

Regards,
Neeti
Mb: [protected]