[Resolved]  Bigbasket.com — getting spoiled food

Address:560075
Website:www.bigbasket.com

This is the second time that we have received rotten food.

First time we spend hour cooking fish which turned out to be horrible and was not fresh.

This time minced chicken smells like it is spoiled.

It not only waste money but time.

I need to understand why the fresh products are not sent? You should not send meat which is gone bad as its not only money waste, time waste, and can make someone sick.
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Jul 30, 2018
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
BigBasket.com Customer Care's response
We are really disappointed to know the unpleasant experience. We request you to share us the registered details. We will be happy to help you.
Verified Support
Jun 28, 2018
BigBasket.com Customer Care's response
Refund of Rs.90 is already completed on 11th June. Please check with PayTm if you have not received the amount. Thank you.
Verified Support
Jun 28, 2018
BigBasket.com Customer Care's response
Please ignore the previous comments.
Verified Support
Jun 28, 2018
BigBasket.com Customer Care's response
We are really disappointed to know the unpleasant experience. We request you to share us the registered details. We will be happy to help you.
Complaint comments 

Comments

true same is the case with me. They are giving discounts just because all they have - rotten stuff. be it vege or other things. They give a damn about your feedbacks. Better to delete their app and buy from outside

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