Bigbasket.com — got faulty product

Address:	Mumbai City, Maharashtra, 400092
Website:	www.bigbasket.com

I am purchasing grocery from big basket on 6 th of november 2018..in that grocery list i am ordering 30 nos egg tray from the bigbasket..in that un opened tray i found lots of insect worms.. Its also smells very bad..

Then i am rise a complaint on their customer care about the faulty product... But they just suggest me that take a pics and dispose the un opened tray box.. Their team will be contact me an half an hour.. But still they are not contact me yet. Who is the responsible for that. They are playing with our lives.

It was a totally un acceptable behaviour from their side.. I wanted that you take a immediate action against them. I want's a compensation from them.