[Resolved]  Bigbasket.com — I'm complaining about missing products from my order

Address:New Delhi, Delhi

With respect to out order (Dx-bguo[protected] i ordered 2 packets of 'tasties' namkeen packet with the offer of buy one get one, so there should have been 2 more packets acc to the offer (Total 4) but got only 2 of them. 2. I ordered 500 gm pumpkin but received only 250 gm of it. The fruits i ordered were not of good quality and were not fresh. I look forward to hearing from you.
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Apr 19, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2019
BigBasket.com Customer Care's response
As discussed, we would like to inform you that Tasties Aloo Bhujia 150 gm is on BOGO offer and the same offer is applied to your order. You have not been charged extra for the same. For any further assistance, please feel free to contact us at[protected] or you can write to us at [protected]@bigbasket.com on all days between 7 am to 10 pm.
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