[Resolved] Bigbasket.com — missing items for my order | |||||
I have been contacting big basket for my one order which was delivered but few items were missing i made the payment online. Till date whenever i m contacting them they are starting from scratch and end up saying we have escalated your concern. Nor i have heard about the order when it will be coming. I want refund then also they respond we will update you when the delivery us scheduled.,... Ignorance... Customer service is poor. I was eligible for jolly jolly offer in that also they did not deliver the gift items nor the credit was provided. The ongoing sale offers are so lame... Never expected from big basket such a customer ignorant company. Was this information helpful? | |||||
Oct 16, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Sep 10, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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