[Resolved]  Bigbasket.com — no delivery ever after repetitive commitment

Address:804, Takshashila building, Neelkanth Kingdom, Vidyavihar west, Mumbai City, Maharashtra, 400086

I placed order 3 days back and today was the scheduled delivery. However I didn't receive any order. When I called I was made to gold for 15 mins n then told that the order cannot to delivered today. Then I was connected to the senior person looking after escalation. He assured delivery tomorrow at 7-9 slot. I have guest coming tomorrow morning and because of assurity I didn't go out to buy the grocery. Now what would I cook Tomo morning.
N ed compensation for today's dinnervand tomorrow's lunch for 5 people.n my money should be transferred to my bank account as I never wish to order from big basket again.
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1196
    Pending
    100
    Resolved
    353
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information