[Resolved] Bigbasket.com — order not delivered even after 2 days of ordering | |||
Sir/ madam, I'm roshini shetty, i had ordered from bigbasket on 20/12/2018 and it was supposed to be delivered on 21/12/2018 but it got automatically rescheduled to 22/12/2018; i spoke to the customer care after it got rescheduled but they informed me that since i hadn't picked up the call, so it was rescheduled, so i provided an alternate number and asked them to ring the bell if i don't pick up the call. Today at 7.30 pm to 10 pm was the delivery slot but they again rescheduled it to 23/12/2018 for no reason. I don't wish to order again from bigbasket and am simply not happy with your services. Kindly cancel my order and refund my entire amount. Order no: ebro-[protected] Thanking you, Roshini Was this information helpful? | |||
Feb 23, 2019 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 BigBasket.com Customer Care's response Our team has already canceled and the order and processed the refund to your source account. Hope you have got the same.
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