Bigbasket.com — Product delivery

Address:560008
Website:BigBasket.com

This complain is regarding the service provided by the delivery person. I had booked a delivery 24 hours before, they had called twice, but I was busy in some call. It took me 1 minute to call back the number from which the call came, but it went to call centre where they couldn't track down the delivery person within 1 minute. What kind of business is bigbasket running where they themselves cannot track or contact their delivery executives. They expect the user to be free for their call always or else they will reschedule the delivery as per their requirement. They even cannot wait for 1 minute. Very bad experience because if they expect us to be so free than we can go o shops & buy the things. Order # MBVO[protected]. BigBasket.com is the worst website which has harassed me by not providing what they have assured, so to avoid others being fool this should be turn down.
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When i peeled off the top of the orange they were black on the top from inside!!
The four other were also in a sorry state i had to throw all of them please look into this

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