Bigbasket.com — regarding order | |||
Yesterday between 7-10am my order was delivered and in the morning i had paid the amount through paytm selecting all the orders. When i paid the amount the first order was showing i. E.[protected] rs-755 (After availing 150 credit from the wallet), second order i. E.[protected] rs - 194 (In this order big basket has charged me delivery rs.30 which they are not supposed to charge) so second order actual amount should be rs-164 and last order i. E.[protected] rs - 88 So total of 03 orders should be rs-1007 and i paid to them rs-1054. After i paid the amount they have modified the order adding renewal of big basket membership amount rs - 299 I am getting multiple calls from different people (Big basket customer care and also vendor) saying i have not paid the amount. I have paid selecting all three orders and if they have added auto renewal of membership after i paid the amount its not my fault. Please debit my wallet for big basket membership and credit the amount which i paid is access i. E rs - 47 I am using bigbasket from many years and the way i am getting calls from vendors and customer care staff is not right. Was this information helpful? | |||
BigBasket.com customer support has been notified about the posted complaint. | |||
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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i also ordered ready to fry snacks of tasties named as potato chiplets and it didn't contain potato into it.