[Resolved]  Bigbasket.com — substandard products

Address:560037

Despite of my call, mail to big basket they have delivered products at my address. The delivery slot was rescheduled by big basket and despite they incapable to deliver as given slot.
Also important is i have received spoiled fresho beans, which pic attached.
When i wrote to customer care for cancellation no response till now.
After so many valid complaints, that's on quality and health safety neither consumer is seriously taken up against big basket nor big basket is taking them seriously.
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Feb 29, 2024
Complaint marked as Resolved 
Not resolved
BigBasket.com customer support has been notified about the posted complaint.
Feb 15, 2020
Updated by Rubs333
No resolution yet
Verified Support
Feb 21, 2020
BigBasket.com Customer Care's response
Hello Vineetha, We tried reaching you on your registered contact number but the number is switched off. We request you to share us the alternate number or convenient time.
Feb 22, 2020
Updated by Rubs333
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