[Resolved] Bigbazaar — charged twice for the same products | |||
I purchased a solo microwave oven (Bajaj 1701 MT) and a SK mixing bowl set on 05.11.2018 for a total amount of rupees 4388. at first i tried to make payment by card but due to some problem in the server my transaction was not processed and it was cancelled. later after 1.5 hours later i made the payment through cash and purchased the above mentioned products (Tax invoice number: [protected]). today i updated my passbook and to my surprise i saw the transaction which got cancelled was successful and 4388 was debited from my account on the similar date with the following details MEDR/BIG BAZAAR/511190/. could you please look into this and tell me how to get the refund for double charge.. Was this information helpful? | |||
Dec 12, 2018 Complaint marked as Resolved Someone from future group as as from bigbazaar called and asked about the problem. I told them about the problem in detail. I submitted the necessary docents at big bazaar, sentrum mall. After that i again visited big bazaar after two week since nothing were done from there side. They tol me to contact bank and submit the cash back form. I did as said. Today i got my refund of Rs 4388. Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Koushik, In order to raise your issue with the team, I would require your contact number. Kindly provide the same at [protected]@futuregroup.in Regards, Priya Future Group | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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