BigRock India — bigrock india will rob you by taking your money and not giving you the product.

Big rock does a money back scam where bigrock waits for a customer to cancel a product hoping to get the money back within 30 days as advertised, but then gives the customer neither their money nor the service. This needs to be reported to the income tax office as well as they may have a lot of black money.

I purchased a hosting service on aug 20 2019. It was valid till aug 20 2020.
But bigrock advertised that if i cancel within 30 days ill get my money back. So i canceled it in 20 days as i was having issues from my client not paying me, and after i canceled within the 30 days bigrock neither gave the money back nor did it give the service.

Which means i ended up paying for 1 full year of service but availed the service only for 20 days.

Before canceling the service i checked with their call center. They said nothing about the offer not available on renewals and said yes i can easily cancel and get the money back. When i canceled they said the policy is not applicable to me as mine was a renewal. Bigrock says white lies to trick its customers into canceling and then it gives neither the money nor the service.