BigRock India — domain transfer and no service provided

 
1 Review
 aftab gokak on Jan 3, 2018
Recently i transferred domain to bigrock. I asked support team to configure it so that i can use the email service of my hosting.
But everyday support team is giving false promises that issue will be fixed today with lots of promises. Kept on cheating me and lost my business days.
I tried to escalate this issue and no reply.
They have very poor customer service.
Now i am stuck with bigrock for 2 months as i cannot transfer my domain to another provider for 60 days.
Do not know where to complain about this poor service.

Complaint Status


[Jan 03, 2018] BigRock India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    21%
    Complaints
    40
    Pending
    0
    Resolved
    8
    phone
    +91 82 4661 XXXX
    location
    ACME IT Park, Old Nagardas Road, Directiplex, Andheri East, Mumbai, Maharashtra, India - 400069
    BigRock India - domain transfer and no service provided
    www.bdomains.com