[Resolved]  BigRock India — Is BigRock FRAUD? Payment deducted but not domain not renewed


I renewed by domain culturecult.co.in on May 15, 2021 via SBI transaction ID[protected]. It cost me Rs.529.82

Although money got deducted from account, my domain didn't get renewed. None of the BigRock Customer care numbers are working, nor can I open a ticket with BigRock to write and complain to them.

Is BigRock closed or something? Otherwise, why cannot they be communicated with? Why are none of the numbers working, or online complaint ticket system!!

Also, if they are closed completely, why are they still sending renewal reminders and hosting payment gateways in their website???

- Jagannath Chakravarti
email: [protected]@gmail.com
phone: [protected]/[protected]
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May 19, 2021
Complaint marked as Resolved 
Money returned. Not sure if by BigRock or by SBI itself (in case the amount didn't reach BigRock in the first place).
BigRock India customer support has been notified about the posted complaint.
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