[Resolved] Bikanervala / Bikano — False and lethargic Dealing

ashwani04041986

from Delhi, Delhi

Address:

New Delhi, Delhi, 110008

We have a placed an order for 40 snacks boxes containing few item for home delivery from BIKANERWALA, KAROL BAGH, NEW DELHI bearing order no K 2448 on 29.06.2017. The company has taken the full amount and after the time lapse, the company has not sent the order and on contacting they denied of sending the boxes at the desired address and also hung up the call on us.

On being contacted they have also told that they do not have manpower and delivery bike to send the requisite boxes.

This is utter nonsense and consumer harassment. THIS should definitely be addressed and this malpractice of looting customers should be checked. Also all the people working in the sweet shop are rude and extremely impolite.

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Aug 17, 2017

Complaint marked as Resolved

Bikanervala / Bikano customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by ashwani04041986 Excerpt from the website of Bikanervala

""...Bikanervala is committed to deliver your order with good quality packaging within given time frame. Special care is taken to package this product that ensures safe delivery to your doorstep. The price displayed on the website is a special price which is inclusive of the cost of the packaging for the products being delivered to you..."

Verified Support

Jul 03, 2017

Bikanervala / Bikano Customer Care's response Dear Ashwani, we regret for the inconvenience caused. Kindly share your contact details so that our team can get in touch with you and look into the matter.

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Comments

Neha kusum

from Delhi, Delhi

There is no any information not even the tracing details of my order weather it is delivered or not plz help me to find the current status of my order order no #[protected]