[Resolved]  Bikanervala / Bikano — Stone found in namkeen navratan.

Address:New Delhi, Delhi, 110035
Website:www.bikano.com

I bought Bikano navratan mixture namkeen having batch number B1ACF17 from Amazon under Rs. 99 super saver pack.
Today I opened and started eating, suddenly I got a very hard hit on my teeth. I was surprised, a giant stone was in namkeen.
Now what I expect hygiene if they are unable to set aside stone from namkeen.
God knows what a is there internal quality check.
Food Department of Government should check its quality instead of sitting idle after issuing fssai certificate.
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Apr 1, 2017
Complaint marked as Resolved 
Bikanervala / Bikano customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Bikanervala / Bikano Customer Care's response
Dear Sulagna Saha,
We regret the inconvenience caused to you. Kindly share your contact details, in order to look into the case deeply. Thanks
Verified Support
Apr 03, 2017
Bikanervala / Bikano Customer Care's response
Dear Sulagna,
We believe our team contacted you and have taken a proper note of your complaint and the same has been resolved amicably. We look forward to see you soon again.
We would also request you to share your feedback if you feel satisfied with our Customer support at [protected]@bikanervala.com
Best Regards,
Bikano
Complaint comments 

Comments

Food Safety dept.will act based on the complaints received only. It is upto the manufacturer to follow good manufacturing practices to avoid such foreign matter inside packed stuff.
We buy sweets from your name shop just because as a gorm of trust and purity but. What we are geeting is ginding insects in out sweets this type of service will not be appreciated . As from now will not look forward to but stuff from your shop and will tell others also not to do soo .

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    A-28, Lawrence Road, Lawrence Road Colony, Block C 6, Wazirpur Industrial Area, Tri Nagar, New Delhi, Delhi, India - 110035
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