[Resolved]  Billdesk — amount debited from bank account

Hey i was trying to pay premium of an insurance today on max life insurance's site using billdesk but the amount was deducted from my bank account but not received by max life. I was redirected to bill desk site but after deduction from my bank account and then nothing happened. I just recieved message for my amount being deducted. I tried for 4 times but each time same thing happened (2 time by upi and 2 time by net banking). Please help me i am very worried about it. Please provide me with the sufficient refund
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Ritvik,

We regret the inconvenience caused to you. Please share your policy number and contact details so that our representative can get in touch with you to address your concern.
Stay Home, Stay Safe!

Regards,
Team Max Life Insurance.
ritvik tyagi's [Complaint's author] reply, May 21, 2020
The policy number is :800571093
Email Address: ritviktyagi1@gmail.com
Max Life Insurance Customer Care's response, May 21, 2020
Dear Ritvik,

Thank you for sharing the required details with us. Our representative will connect with you to address your concern.
Stay Home Stay Safe!

Regards,
Team Max Life Insurance.

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