Billdesk — amount debited from my account but not deposited

Address:Jaipur, Rajasthan

Dear sir,
I was paid a credit card bill by my banks internet banking. At the time of payment receipt genrate & transation status is failure but amout in deduct from my account. This transation was on dated 02.02.2019 vide transation ref. No. Pvjb[protected] amount of rs. 2800/- this payment still not credit in my account & not in credit card bill.
So kindly refund my amount urgenty.
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