Billdesk — axis bank credit card payment not done yet

Address:

Chinchwad pune, 411033

Respected sir,
I had paid my credit card bill on dated 16.12.2019 but till now it was not reflecting in my credit card accounts.
Detail
Dear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: axis credit card
Card no: xxxx xxxx xxxx 9778
Payment amount (Rs ps): 5000.00
Payment date: 16th december 2019
Payment through: sbi bank
Transaction identification number: rsbi[protected]
Please quote your transaction identification number for any queries relating to this request.

Company dose't have any valid and working customer care phone number to contact.
Pune office provide mumbai office phone no. [protected] which is always busy 24x7..

Kindly do the needful as soon as possible