Billdesk — bescom bill payment failed through bill desk. through the amount is deducted from the bank

Address:

560037

I made a bill payment to BESCOm through Billdesk the amount of Rs 858 got deducted from my bank account but the payment transaction is failed as per Transaction Status and neither the bill payment is reflected in BESCOM nor the amount is refunded in to my Bank account.

Kindly find transaction details as below and please do update.

Transaction Status Failure
Transaction ID QHDF[protected]
Transaction Date and Time[protected]:34:24
Transaction Reference Number 24263324
Account ID [protected]
Email Address [protected]@gmail.com
Transaction Amount Rs. 858.00
Payment Mode HDFC Bank NetBanking