[Resolved] Billdesk — credit card payment failed

[Resolved] Billdesk — credit card payment failed

K kislaydesai from Powai, Maharashtra

Sir, i have made a sbi credit card payment for rs 8299/- on 25 mar 20 via paytm upi with ref id[protected]. The amount got debited from my account but was not credited to the credit card account. The transaction status is showing that the transaction got failed. Transaction id of failed trans is shd[protected]. Request you to resolve the issue at the earliest for speedy refund. +2 photos Was this information helpful? No (0) Yes (0)
Apr 5, 2020 Complaint marked as Resolved I got call from company representative, but unable to resolve as the call got disconnected. I then visited the bank branch and after one mail from the bank manager I received the reversal of amount. BillDesk customer support has been notified about the posted complaint.
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Karthi Kutty

Sir,
i have paid axis bank master card credit card bil rs 7975 on march 30, but till now not received by axis card or no update on the status of payment.

Axis Bank Customer Care

from Pune, Maharashtra

Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-paymentandstatus-1.aspx Regards, Team Axis Bank.