Billdesk — did not get refund after 7-8 days

Address:Google pay, Thane, Maharashtra, 400604

Dear team
I was recharging to my another number from google pay but that transaction did not happen and 245 rs deducted from my account and got one notification that money will be refunded in 7-8 days but still i did not get any refund to my account. I raised dispute but no response from that side. Please do needful. I am running out of minimum non maintanace balance to my bank account please do it on urgently otherwise i'll charged because of this.
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I,
book my bus .chikhli to Pune
But my tikit not done my account divided 1140.67 rs Two tkits one General and one Senior citizens ..my tikit issues please refund me...

I have twuce recharge jio via billdesk. But its not added. I have contact custmer care. But phone is always busy. What should I do. Pls help me

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