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[Resolved]  Billdesk — hdfc credit card bill payment failure

Address:New Delhi, Delhi, 110059

I paid my HDFC Credit Card Bill. I have not been paid on my bill yet.

Transactions reference no:- KPG-[protected]
Payment amount (10150)
Payment mode (Kotak net banking)

I hope you will solve my problem soon.
Thank you
Virender
Email:- [protected]@gmail.com
Mobile: [protected]
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Oct 27, 2018
Complaint marked as Resolved 
Bill Desk not find my transaction But bill pay done
BillDesk customer support has been notified about the posted complaint.
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On 22-Oct-18 I made online electricity bill payment to TSSPDCL (through website https://www.tssouthernpower.com/) using BillDesk option. The transaction has errored out, but the amount has been debited from my bank account, paid to BillDesk and not paid to TSSPDCL.
How to resolve this issue? can anyone help me please.
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