[Resolved]  Billdesk — Money debited from account but NPS registration was not completed

I was making a contribution of 50000 to my e-NPS account (National Pension System) through Bill Desk payment
gateway today (mar 28, 2022) but the transaction timed out before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

Transaction reference from upi attached
+1 photos
Was this information helpful?
No (1)
Yes (1)
Apr 4, 2022
Complaint marked as Resolved 
Money got reflected in my NPS account the next day.
BillDesk customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BillDesk
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    5390
    Pending
    0
    Resolved
    654
    BillDesk Address
    515, Atma House, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all BillDesk contact information