Billdesk — money debited from icici account but jio recharge not done

Address:	Nashik, Maharashtra, 422003
Website:	Jio application mobile

Money debited from my icici account for jio phone recharge via net banking option.

But jio claims transaction not processed. Phone number charged [protected].

Transaction ref. #dear customer, your account xx0424 has been debited with inr 398.00 on 08-nov-18. Info: bil*onl*[protected]*bill de.#

I am really unhappy and what to know where my money is? I want my money back asap