[Resolved]  Billdesk — money deducted but service not provided

Today i recharged for a jio number at application my jio
My jio app has payment gateway integration provided by billdesk
As i was sent to payment page provided by billdesk i selected UPI as mode of payment
I entered upi address and submitted it
As a result I came to a page saying login to account and authorize the payment
I aurhorized payment of ₹349 to
Indiaideas @icici but didn't recieved any recharge from jio
I tried to contact all authorities regarding this (including jio, the bank from which money deducted) but i couldn't get any satisfactory reply from above parties.
So i complained on consumer complaint forum
Please help regarding this payment.
I've upi id of payment paid to [protected]@icici