Billdesk — msedcl amount still awaiting refund from google pay - almost 20 days

Address:

400705

Hello team,

This is regarding a 3 week hold status of refund initiated from your end which is yet not credited to my account.
Incident details - 25th december 2019 at 12.09pm
Bill number - [protected]

Its almost over the waiting period and in spite of my repeated follow-ups its not credited yet.
Attached is the screenshot.

Regards,

Kshitij yadav

[protected]