Billdesk — my payment did not ctedited to tatasky.com as I paid on[protected]

I paid rupees 2200 through online payment by using my debit card by
Bill desk to tata sky
Dated on[protected]
For
Which
I
Received
Order
Detail
Containing
Tata
Sky
Transction
Id : ds[protected]
Bill desk transaction id : pjkb[protected]
And
Bank transaction id 15349649
As i paid one and half month ago but its neirther credited to www.tatasky.com nor refunded to my account.