[Resolved]  Billdesk — paid fees online, transaction success from tmb but clearance due from bill desk

Payment id[protected]
Bill reference no - qtmb[protected]
Tran amount - 32817.700
Transaction time[protected]:05:20
Payee name - billdesk - single me code

I made semester fees payment online on 19 july 2019 with tmb online banking. The transaction was successful but the web page was not redirected to the payment portal. The page was timed out. However, the amount has been deducted from my account. I check with tmb, they said that they cleared the payment and it could be pending for clearance from the bill desk. My due date for fees payment is 24/07.2019. Request you to do the needful