Billdesk — payment debited from account but not credited in credit card

Address:

Sainathnagar wadgaonsheri jayhind chowk Pune Maharashtra 411014, Pune, Maharashtra, 411014

Dear sir,
On 7 feb 2020 i have transferred money from my standard chartred bank credit card bill via billdesk, and from my bank ac money debited but amount not credited to my credit card.
Amount : 29237/-
Transaction id : rscb[protected]
Credit card no: [protected]

Please check attached transaction detail snap for your reference