BillDesk — payment error in billdesk when used for payment of hsbc card

 
5 Reviews
 peyali bakshi on Jan 3, 2018
Today while paying for my hsbc credit card via bill desk, the bill desk web gave me an errror saying transaction unsuccesful. But from my bank, (Hdfc gateway) i got intimation that amount was debited.

Please see the sms regarding the same.
[protected]
Dear customer,
The amountof rs. 63, 000 has been deducted from ur account no _ for an online payment done using hdfc bank netbanking at 12:23 pm.

Complaint Status


[Jan 03, 2018] BillDesk customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0Share0

Comments

I have not received my receipt of policy no[protected] paid on 18/12/2017of rs 13907.66/-. Payment ID LAXG[protected]( LIC order no. 15025507.)Please do the needful.
E mail ID surendarverma03@gmail.com
I have tried to book TNSTC ticket. The payment was done. But ticket was not booked.

The message from my bank as..
Your A/c xxxxxxxxxxis debited by Rs.245.00for BILLDESK-LINB[protected]/
TNSTCLTD/thru Net Banking - ref:[protected] - 03/01/2018 21:48- Indian Bank

Please do the needful.
MERCHANT TXN ID= COTX641343. My lic premium amount 1842.00 No Paid on date 2/1/2018, bank a/c dr Rs. 1842.00, And Cr My CORPORETION BANK A/c Plz Send My Money TO My A/c
bank Ref NO[protected]

I sent an email on 4/1/17 to support@billdesk.com re: revision in my mode of payment of MSEDCL bills and resent it again today (6/1/18), made several calls but have still NOT received any confirmation from Billdesk so far.
PLEASE REVERT CONFIRMING THE CHANGE IN YOUR RECORDS.
BM Shah
MSEDCL CAN:[protected]
Mob: [protected]

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    515, Atma House, Ashram Road, Ahmedabad, Gujarat, India - 380009
    BillDesk - payment error in billdesk when used for payment of hsbc card