BillDesk — payment failed but money deducted

 
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Reserve Police Line, Type/I/190, Near Masjid, Allahabad, Allahabad District, Uttar Pradesh, India
 Hemu Goswami on Jun 23, 2019
Respected sir/madam,
I want you to inform that on 13 june 2019, i was paying the u. P b. Ed 2019 fees online amounting to sum of rupees 46250x2= 92500.
Transactions reference no1.πŸ‘‰πŸ»igagisjzi0
Refrence no2. πŸ‘‰πŸ» igagisuae0.

But due to some technical errors the transaction was failed and money was deducted from my account.

I tried many times to contact the merchant but failed to do so.
I have also send an email to the merchant but got no reply till date.

I waited for 24 hour after doing another unsuccessful transaction. But after waiting there's no update on allotment letter. So i tried third time using my debit card, then the transaction was successful and allotment letter has been generated.

But i didn't get any refund of both unsuccessful transaction which i hv doned on 13 june using net banking.

I need to pay another fee, but don't left any balance in my account, i request you to reverse the transaction as soon as possible in my account back.

My account details are as mentioned below πŸ‘‡πŸ»

A/c:[protected]

Ifsc: sbin0017614

Sbi. Treveni branch.
Prayagraj..

Himanshu goswami
[protected]

payment failed but money deducted
payment failed but money deducted

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[Jun 23, 2019] BillDesk customer support has been notified about the posted complaint.
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    BillDesk - payment failed but money deducted