Billdesk — payment not reached to lic and vodafone

Address:

Mumbai City, Maharashtra, 400088

I have done two transactions using icici net banking. One for lic (1700/-) and another vodafone (420.06/-). After getting successful transaction my amount was not reflecting. I waited seven days as if any issue that amount should refunded back to accept within 7days. Post seven days i wrote to mail to icici and they confirmed bill desk received amount. I lost my money and need that refund back.